Initial Consultation (20m)
Limit one per person
Fee: FREE
Click here for full details
First Session Intake (75-90m)
Fee: $190.00*
This mandatory first paid session, includes baseline clinical assessment & scoring; treatment planning & case conceptualization; & client file set up.
Click here for full details
Individual Counselling (50m)
Fee: $120.00*
Click here for full details
*EFFECTIVE JUNE 7, 2021 - WE ARE REQUIRED TO START COLLECTING 13% HST on all of all therapy services moving forward.
If you would like join the many Canadians petitioning the Ontario Minister of Finance to make all mental health therapy provided by regulated professionals a non taxable necessity - more information on the cause can be found here: STOP TAXING MY THERAPY
WILLOW ROCK WELLNESS IS A GIVING COMPANY.
WE SEE THE BENEFIT OF COUNSELLING AS A VALUABLE PART OF MENTAL WELLNESS AND EMOTIONAL WELL-BEING
FOR ALL PEOPLE.
If you are unable to financially support private therapy, and feel that paying market rates for counselling sessions will cause even more stress - don't turn away.
We take on a limited number of clients on a Sliding Scale.
A Waitlist is in effect for these popular spots.
You are welcome to inquire on the status of our current waitlist.
We collect payment prior to each counselling session.
Payment Options: E-Transfer, Credit Card or PayPal
Due to the nature of online services, we request payment before - or at the start of - your appointment. Paying in advance frees up more time in the session for your therapy.
An official receipt will be provided immediately following service. This receipt is suitable to submit to your benefits or insurance provider if needed. For details see: INSURANCE INFORMATION
CANCELLATION POLICY
We respectfully request 24 hours notice from the appointment start time for cancellation or reschedule.
Appointments changed without 24 hours notice will be subject to a 50% fee service charge.
Appointments that are not attended *and* without any notice will be charged the full fee.
HOW TO CANCEL: Prior to 24hrs you can cancel yourself in My Account (Client Portal). After 24hrs, cancel by Email or Text to the clinic cell.
TO RESCHEDULE: Simply book a new time/date in the Client Portal at your convenience, OR request an option in your cancellation message. Your therapist will confirm it.
It's our policy to keep complete confidentiality about your sessions with us when it comes to Insurance Companies and Benefits Providers.
As a result, we do not engage with these organizations about client accounts, treatment plans or financial reimbursement.
Prior to booking - please ensure your provider covers services by a "Registered Psychotherapist" using "telehealth or e-counselling" formats - if you plan on seeking reimbursement.
If your benefits plan does not cover these services, here are some useful tools to assist in advocating for it. Feel free to discuss with your HR, Union or Insurance representatives if you are not happy with your current coverage conditions.
